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The Library: Need Help?

Need Help?

Wintec Support Services

Student Learning Services | Te Kete Kōnae | ITS Student Helpdesk | Student Disability ServicesHealth Services

We're committed to making sure you have all the resources and help necessary to complete your study here at Wintec. That's why we have a range of services available on campus to help you.

Wintec Library Information Help Desk  

Visit the Library Information Desk

The Information Desk is staffed with trained Librarians, there to offer expert Library resource help and APA Referencing advice.
The Information Desk Librarians aren't always available, so we may not be able to help you outside of the times below. 

Remember, you can always email your Liaison Librarian for help, too!

Contact Information

Email:   |  Phone: 07-834 8866 City Library  |  Phone: 07-834 8000 ext. 8030 (Rotokauri Library)

Student Learning Services


We build student academic capability through a range of services including: study skills courses, generic workshops, in-class workshops, embedding (in-class student support), group appointments, pre-booked appointments and drop-ins. In addition, students who require short and long term support due to a disability or a learning difficulty, should contact our Disability Co-ordinator.

Academic topics can include:

  • Assignment writing
  • APA referencing
  • Study skills
  • Time management
  • Note taking
  • Maths
  • Science

We're located on the City Campus in the Gallagher Hub and at the Rotokauri Campus in the Student Hub.


City Campus: Mon - Fri, 8 am to 5 pm
Rotokauri campus: various hours. For details please contact SLS.

Contact Information


Phone: 07 834 8815

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Te Kete Kōnae

"Mā te mātauranga, te rangahau, me te whai mahi e ora ai te iwi". 

Te Kete Kōnae (TKK) utilises the best practices (Māori and Pasifika) to engage with students and staff on their journey of learning at Wintec.  Typically, this focuses not only on the mental (academic) aspects, but also acknowledges the physical, spiritual and whānau dynamics of the student or staff member.

This unique approach provides them with a more holistic spectrum of supports that can aid their journey of learning towards successful completion.


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ITS Student Help Desk

ITS service desk

Don't forget, the ITS Student Help Desk is right outside the Library to help with any IT issues. If you have questions about MyLearning, Moodle, or how to use the multi-function devices, they're the folks you want to see.

Contact Information


Phone: 0800 587 500

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Support for people with disabilities

Student Disability Services is here to enable students’ academic capabilities. They work with all areas of Wintec to provide quality support systems, build independence and opportunities for students.

Wintec offers a FREE and confidential support and information service for people with a disability.
If you're enrolled or looking to enrol at Wintec, and have been diagnosed with a physical, sensory, learning, psychological impairment or illness, you may be able to get support during your studies.

Contact Information:

Disability Services Coordinator
Student Learning Services
 (Gallagher Hub, City Campus)
Phone 07 834 8800 ext 8815 


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Health Services

The Health Services is available to both Wintec students and staff, on both of the campuses. Chaplaincy services are available from here also.

At the City Campus, the Health Services is located at the rear of A Block. At the Rotokauri Campus, the Health Services is in the Student Hub.

City Campus: 8.30am-3.30pm Monday, Tuesday, Thursday and Friday. 8.30am-5.30pm Wednesday.

Rotokauri: 9am-2pm Monday, Tuesday and Thursday.

Phone 07 834 8869 or 0800 2 Wintec Ext 8869 to make an appointment. ​Outside of opening hours this phone will divert to a 24 hour Health Line.

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Contact Us

City Campus
(07) 834 8866
(07) 834 8800 ext 4452